Deep.BI Privacy Policy

Effective date: May 25, 2018

Application of this Privacy Policy

Users of Deep BI, Inc. and its subsidiaries and affiliated companies (“Deep.BI”, “us”, “we”, or “our”) trust us when they come to our website or use our services. This Privacy Policy (the “policy”, “privacy statement”) is to further that trust by being transparent with our privacy practices regarding personal information (as defined below) that we collect, use, share and secure from: (i) visitors to websites we own, including: with any subdomain (the “Site” or “Sites”); (ii) users who register to use our online, web-based and mobile platform for analytics and other services (the “Service” or “Services” and such users, the “Customers”).

This page informs you of our policies regarding the collection, use, and disclosure of Personal Information when you visit our Sites or use our Services and the choices you have associated with that data.

Please note that this Privacy Policy does not apply to information we collect on behalf of our Customers through their use and implementation of our platform, nor to third-party websites, applications, or services that display or link to different privacy statements. Because a Customer’s collection or use of personal information is specific to their use and implementation of the Services, please consult a Customer’s privacy statement or the written contract between a Customer and Deep.BI for the Services for more information.


With respect to use of the Services by our Customers we collect information, which may include personal information, under the direction of our Customers who are Data Controllers in respect to that information. We have no direct relationship with Data Subjects, whose Personal Information is processed by our customers. If you are a customer of one of our customers and you seek access, or to correct, amend, or delete inaccurate data, please direct your query directly to the relevant Data Controller (a Deep.BI Customer).


For further information about the data we collect on behalf of customers who use our analytics platform, please visit our Terms of Use ( and the Documentation page (



Personal Information

Personal Information means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).


Usage Data

Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit, pages visited and other activities).



Cookies are small pieces of data stored on your device (computer or mobile device).


Data Controller

Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any Personal Information is, or is to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your Personal Information.


Data Processors (or Service Providers)

Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.

We may use the services of various Service Providers in order to process your data more effectively.


Data Subject (or User)

Data Subject is any living individual who is using our Service and is the subject of Personal Information.


Information Collection And Use


We collect several different types of information for various purposes to provide and improve our Service to you.


Types of Data Collected

Personal Information

While using our Service, we may ask you to provide us with certain personally identifiable information that is used to provide the Service to you and can be used to contact or identify you (“Personal Information”). Personal Information may include, but is not limited to:

  • Name

  • Email address

  • Internet identifiers (also stored in Cookies) and Usage Data

  • Other information that you choose to share with us (e.g. in the contact form available on our website)


Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device (“Usage Data”).

This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), geolocation, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access the Service by or through a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your geolocation, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.


Tracking Cookies Data

We use cookies and similar tracking technologies (like local storage) to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service.

  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.


Use of Data 

Deep.BI uses the collected data for various purposes:

  • To provide and maintain our Service

  • To notify you about changes to our Service

  • To allow you to participate in interactive features of our Service when you choose to do so

  • To provide customer support

  • To gather analysis or valuable information so that we can improve our Service

  • To monitor the usage of our Service

  • To detect, prevent and address technical issues

  • Protect, investigate and deter against fraudulent, unauthorized or illegal activity.

  • Send you related information, including confirmations, invoices, technical notices, updates, security alerts and support and administrative messages;

  • Communicate with you about promotions, upcoming events and news about products and services offered by Mixpanel and our selected partners, and for other marketing purposes of Mixpanel;

  • Link or combine it with other information we get from third parties, to help understand your needs and provide you with better service.


Legal Basis for Processing Personal Information Under General Data Protection Regulation (GDPR) 

If you are from the European Economic Area (EEA), Deep.BI legal basis for collecting and using Personal Information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect it.

Deep.BI may process your Personal Information because:

  • We need to perform a contract with you or to take steps at your request prior to entering into a contract (e.g. when you decide to subscribe for our analytics platform and prompt us to get in touch with you with further details)

  • The processing is in our legitimate interests and it’s not overridden by your rights (e.g. when we use your Personal Information to pursue our claims or defend our interest in case of a dispute)

  • To comply with the law (e.g. accounting or tax provisions of a relevant jurisdiction, if applicable)


Retention of Data

Deep.BI will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.Deep.BI Inc. will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Transfer Of Data

Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Information, to United States and process it there. Also, the companies and individuals that provide us with services facilitating our Service or otherwise supporting Deep.BI Inc. (see section “Service Providers” below) are located in various countries around the world.

Deep.BI Inc. will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Information will take place to an organization or a country unless there are adequate controls in place including the security of your Personal Information.


Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties may have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Our Service Providers include, in particular, from time to time:

  • Hosting, servers and other infrastructure providers

  • Analytical tools providers

  • Mailing tools providers

  • Marketing / PR agencies

  • Social media platforms

  • Legal/tax advisors

  • Accountants

You can review our current list of Service Providers Please note that the list may be subject to changes, from time to time. Such changes do not constitute a change of this Privacy Policy.



We may use third-party Service Providers to monitor and analyze the use of our Service.


Behavioral Remarketing

Deep.BI Inc. uses remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Service.


Disclosure Of Data

 Business Transaction

If Deep.BI Inc. is involved in a merger, acquisition or asset sale, your Personal Information may be transferred. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy.


Disclosure for Law Enforcement

Under certain circumstances, Deep.BI may be required to disclose your Personal Information if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).


Legal Requirements

Deep.BI may disclose your Personal Information in the good faith belief that such action is necessary to:

  • To comply with a legal obligation

  • To protect and defend the rights or property of Deep.BI Inc.

  • To prevent or investigate possible wrongdoing in connection with the Service

  • To protect the personal safety of users of the Service or the public

  • To protect against legal liability


Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.


“Do Not Track” Signals

There is no standard that governs what, if anything, websites should do if they receive “Do Not Track” signals (“DNT”). DNT is a preference you can set in your web browser to inform websites that you do not want to be tracked. We do our best effort to support DNT or similar mechanisms instructing not to track information. If such signal is correctly recognized we will not collect you cookie id.

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.


Your Data Protection Rights Under General Data Protection Regulation (GDPR) 

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Deep.BI Inc. aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information.

If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us (see Contact Us section below).

In certain circumstances, you have the following data protection rights:


The right to access, update or to delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Information directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you. If requested to remove Personal Information, we will respond within a reasonable timeframe, justified by the technological process that we employ.

The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.

The right to object. You have the right to object to our processing of your Personal Information.

The right of restriction. You have the right to request that we restrict the processing of your personal information.

The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.

The right to withdraw consent. You also have the right to withdraw your consent at any time where Deep.BI Inc. relied on your consent to process your Personal Data.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Information. For more information, please contact your local data protection authority in the European Economic Area (EEA).


Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.


Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.


Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.


Contact Us

If you have any questions about this Privacy Policy, please contact us: