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24/7 Support for Open-Source Apache Druid

  • We support, develop and love open-source Apache Druid!
  • SLA or No-SLA Support plans for Apache Druid
  • Apache Druid Installation, Troubleshooting, Tuning and Monitoring Expertise
  • Apache Druid Architecture and Data Ingestion planning
  • Support for on-premise and all Cloud Platforms, including Apache Druid on AWS, Azure and GCP
- We support, develop and love open-source Apache Druid!
- SLA or No-SLA Support plans for Apache Druid
- Apache Druid Installation, Troubleshooting, Tuning and Monitoring Expertise
- Apache Druid Architecture and Data Ingestion planning
- Support for on-premise and all Cloud Platforms, including Apache Druid on AWS, Azure and GCP

Get in touch and we'll reach back out to you soon!

We know Apache Druid inside out!

We’ve helped over 100 companies in USA, Latin America, Europe and Asia.

8

Years on the market

200+

Managed clusters with
200+ dedicated servers

3PB

3 petabytes of data processed and growing

40B

40 billion data rows
ingested every month
We are an official "Powered by Druid" Vendor and contribute to Druid's open source code while building and maintaining unique products on top of Druid.

Our Engineers are so immersed in Druid's code that they frequently speak at Druid-related conferences.
Trusted by
and many others.

What do you need help with?

We’ve helped over 100 companies in USA, Latin America, Europe and Asia.

Apache Druid Product Issues

I have urgent issues with Druid performance or deployment.
I need help now!

Apache Druid Support & Maintenance

I need ongoing, professional support with SLA.
May Druid be with you!

Consulting & Development

I want to start with Druid, upgrade it, connect additional services or improve my environment.
Yes, that's me.

Training Sessions

My team needs to be trained on how to implement and optimize Apache Druid in our organization.
We're looking to learn!

Managed Druid

I just want to use Druid without worrying about maintenance.
May Druid be with you!

Urgent Apache Druid issue? Get ad-hoc help!

  • Data ingestion problems, Kafka Indexing Service fails
  • JVM exceptions, memory or I/O problems
  • Missing segments on Historicals
  • Zookeeper or metadata store problems
  • Support for all kinds of Druid SQL isssues
  • Service startup fails
  • General stability or performance issues
Get a free consultation: We'll hop on the call with you within 24 hours.
Book a Call

Druid 24/7 Support & Maintenance

  • 24/7 incident management
  • Multiple level SLAs (based on customer’s needs)
  • Daily maintenance
  • Proactive 24/7 monitoring
  • Performance tuning and hardware optimization
  • Regular upgrades, security patches

Development & Consulting

  • Druid upgrades: no-downtime, safe and automated upgrades
  • Configuration fine-tuning, hardware optimization for existing or planned load
  • Proper monitoring set up. Architecture design, deployment planning, load estimation
  • Automations and containerization (infrastructure as code) for deployment; upgrades config change, etc. on-premise or in the cloud
  • Custom workflows and integration (Flink, Spark, Kafka, Java, Scala, Python, other)
  • Apache Druid DevOps Support &Consulting

Apache Druid Training (Online or On-Site)

Our comprehensive training program, available both online and on-site, is designed to transform your engineers into Druid experts. Here's what makes our training stand out:
  • Tried and Tested: Our training sessions have successfully equipped dozens of engineers with the skills needed to harness the full potential of Druid.
  • Rigorous Best Practices: Train your entire team in the art of Druid setup, scaling, and optimization. We'll instill best practices that ensure your Druid deployment operates at peak efficiency.
  • Structured Modular Learning: We've meticulously crafted modular training to guarantee your team extracts maximum value. In our standard package, we delve into these essential modules:

    1. Introduction to Apache Druid
    2. Druid Installation & Architecture
    3. Druid Data Loading & Ingestion
    4. Querying Druid
    5. Druid Administration & Optimization

    Each module seamlessly integrates theoretical lectures and practical workshops, ensuring your team gains hands-on experience and a deep understanding of Druid.
  • Tailored to Your Needs: We understand that every company and team is unique, and so are your goals. Our learning plans are custom-tailored to match your team's specific requirements.

Managed Druid, on-premise or cloud

  • Go live within days
  • DevOps, daily maintenance, upgrades
  • Unique Druid add-ons included: Deep Explorer; Druid Predictive Cache; Druid Segment Reader
  • Connecting to Druid-supported data sources included (e.g. Kafka)
  • Performance tuning and hardware optimization included
  • High availability SLAs, Proactive 24/7 monitoring
Looking for something out of the box?

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Let's help you

speed up Apache Druid by 10x

Contact information
Email:
druid@deep.bi

Get in touch and we'll reach back out to you soon!

Contact information
Email:
druid@deep.bi