24/7 Support for Apache Druid

We support, develop and love open-source Apache Druid!
SLA or No-SLA Support plans for Apache Druid
Apache Druid Installation, Troubleshooting, Tuning and Monitoring Expertise
Apache Druid Architecture and Data Ingestion planning
Support for on-premise and all Cloud Platforms, including Apache Druid on AWS, Azure and GCP

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10

Years of Druid experience

200+

Supported clusters
‍

50%

Faster and cheaper after Deep.BI tuning

$0

In license fees
‍

We know Apache Druid inside out!

We’ve helped over 100 companies in USA, Latin America, Europe and Asia.

Trusted by

and many others.

What do you need help with?

Apache Druid Product Issues

I have urgent issues with Druid performance or deployment.

I need help now!

Apache Druid Support & Maintenance

I need ongoing, professional support with SLA.

May Druid be with you!

Consulting & Development

I want to start with Druid, upgrade it, connect additional services or improve my environment.

Yes, that's me.

Training Sessions

My team needs to be trained on how to implement and optimize Apache Druid in our organization.

We're looking to learn!

Managed Druid

I just want to use Druid without worrying about maintenance.

May Druid be with you!

Urgent Apache Druid issue? Get ad-hoc help!

Data ingestion problems, Kafka Indexing Service fails
JVM exceptions, memory or I/O problems
Missing segments on Historicals
Zookeeper or metadata store problems
Support for all kinds of Druid SQL isssues
Service startup fails
General stability or performance issues

Get a free consultation: We'll hop on the call with you within 24 hours.

Book a Call

Druid 24/7 Support & Maintenance

24/7 incident management
Multiple level SLAs (based on customer’s needs)
Daily maintenance
Proactive 24/7 monitoring
Performance tuning and hardware optimization
Regular upgrades, security patches

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Development & Consulting

Druid upgrades: no-downtime, safe and automated upgrades
Configuration fine-tuning, hardware optimization for existing or planned load
Proper monitoring set up. Architecture design, deployment planning, load estimation
Automations and containerization (infrastructure as code) for deployment; upgrades config change, etc. on-premise or in the cloud
Custom workflows and integration (Flink, Spark, Kafka, Java, Scala, Python, other)
Apache Druid DevOps Support &Consulting

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Apache Druid Training (Online or On-Site)

Our comprehensive training program, available both online and on-site, is designed to transform your engineers into Druid experts. Here's what makes our training stand out:

Tried and Tested: Our training sessions have successfully equipped dozens of engineers with the skills needed to harness the full potential of Druid.
Rigorous Best Practices: Train your entire team in the art of Druid setup, scaling, and optimization. We'll instill best practices that ensure your Druid deployment operates at peak efficiency.
Structured Modular Learning: We've meticulously crafted modular training to guarantee your team extracts maximum value. In our standard package, we delve into these essential modules:
‍
1. Introduction to Apache Druid
2. Druid Installation & Architecture
3. Druid Data Loading & Ingestion
4. Querying Druid
5. Druid Administration & Optimization

Each module seamlessly integrates theoretical lectures and practical workshops, ensuring your team gains hands-on experience and a deep understanding of Druid.
Tailored to Your Needs: We understand that every company and team is unique, and so are your goals. Our learning plans are custom-tailored to match your team's specific requirements.

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Managed Druid, on-premise or cloud

Go live within days
DevOps, daily maintenance, upgrades
Unique Druid add-ons included: Deep Explorer; Druid Predictive Cache; Druid Segment Reader
Connecting to Druid-supported data sources included (e.g. Kafka)
Performance tuning and hardware optimization included
High availability SLAs, Proactive 24/7 monitoring

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What our clients say:

«It has truly been a pleasure working with Deep.BI over the years. Their support for our security and observability platform, along with the underlying pipeline of Druid, Flink, Kafka, and NiFi, has been invaluable. This collaboration has been both rewarding and impactful, and we greatly appreciate their expertise and partnership. We look forward to continuing this strong relationship».